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Retail workflow

Let's explore the retail workflow in nGenue with the following diagram:

Data ManagementMeter ReadingInvoice GenerationSupplierCustomerLDC ConfigurationDefines charge definitions and rate classes.Pool ConfigurationEnd User ConfigurationConfigures pricing agreements and stores addresses.Price AgreementFacility SetupConfigures Local Distribution Companies (LDCs).Sets up pools for gas distribution.Associates end users with pools.Defines price agreements.Links end users to facilities.Records gas consumption.Generates invoices.Customer receives invoices and makes payments.
Data ManagementMeter ReadingInvoice GenerationSupplierCustomerLDC ConfigurationDefines charge definitions and rate classes.Pool ConfigurationEnd User ConfigurationConfigures pricing agreements and stores addresses.Price AgreementFacility SetupConfigures Local Distribution Companies (LDCs).Sets up pools for gas distribution.Associates end users with pools.Defines price agreements.Links end users to facilities.Records gas consumption.Generates invoices.Customer receives invoices and makes payments.

Workflow explanation

The nGenue retail gas workflow outlines the step-by-step process involved in configuring gas distribution, managing customers, and handling billing. The workflow follows a structured approach, starting from supplier-side configurations to customer invoicing and payments.

  1. LDC configuration

    1. The supplier configures Local Distribution Company (LDC) to define charge definitions and rate classes.
    2. This step ensures that gas distribution is categorized appropriately based on pricing structures and market regulations.

  2. Pool configuration

    1. Pools are set up to manage gas distribution efficiently.
    2. A pool groups multiple end users, allowing streamlined gas allocation and usage tracking.

  3. End user configuration

    1. End users (customers receiving gas supply) are assigned to respective pools.
    2. This step involves configuring pricing agreements and storing end-user addresses.

  4. Price agreement

    1. These agreements ensure transparency in billing and compliance with regulatory standards.
    2. Price agreements are defined based on contractual terms, market rates, and business policies.

  5. Facility setup

    1. Facilities (customer locations) are linked to respective end users.
    2. This setup is necessary to track gas consumption at a granular level for accurate billing.

  6. Data management This section handles the operational aspects of meter readings, invoicing, and customer billing.

    1. Meter reading

      • Gas consumption is recorded based on periodic meter reads.
      • These readings form the foundation for accurate billing and usage tracking.

    2. Invoice generation

      • Based on the recorded meter readings, invoices are generated.
      • The system applies the appropriate charges, taxes, and rate calculations as per the LDC configurations and price agreements.

    3. Customer interaction

      • The customer receives invoices for the gas consumed.
      • They make payments based on the generated invoices, completing the billing cycle.

Conclusion

This workflow ensures an organized, efficient, and transparent approach to retail gas distribution. By systematically configuring LDCs, pools, end users, and facilities, the system streamlines the entire process from gas distribution to invoicing and payment collection.