Configure a commodity price

The following article outlines the steps to update a commodity price in the nGenue application and initiate an Electronic Data Interchange (EDI) 814 request to communicate the change to the Local Distribution Company (LDC).

Configuration steps

Step 1: Select a commodity price

1. Navigate to the End user screen.
2. Click the Price agreement icon located at the top center of the screen to open the Price agreement screen.
3. In the Price tiers tab, click Edit.
4. Update the All-in Price value to the new price.
5. Click Save to apply the changes.

Step 2: Initiate a commodity price change request

1. Navigate to the End user screen.
2. Select the LDC, then click Load end users (includes inactive).
3. From the results, select the facility.
4. Click the facility icon located at the top center of the screen.

5. The Facility screen has two main sections: Facility selection and Facility details.

   • Facility selection: Displays a list of existing facilities.
   • Facility details: Allow user to add new transactions and displays the status of transaction.

6. In the Facility details screen, locate the Pending EDI activity grid: :

   1. Right-click and select Add new EDI action for this facility.
   2. Select Change commodity price from the dropdown menu.
   3. Schedule the action date and click Accept.
      
7. The EDI service processes the request based on the scheduled date.
8. The system generates an outbound file and transmits it to the utility for verification.
9. The Facility screen updates the EDI status to Awaiting response.

Conclusion

Updating the commodity price in the application ensures that customers are billed accurately based on the most current pricing agreements. The 814 EDI request process verifies the change with the LDC before implementation, ensuring compliance, reducing billing discrepancies, and maintaining customer trust.

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