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Understanding Invoice transactions (810)

The Invoice transactions (810) process depends on the customer type which may be Bill ready or Rate ready. This document outlines the workflows for both.

Bill ready customers

The invoice workflow for a Bill ready customers is described below:

  1. File validation: System receives and validates monthly usage (867) file.
  2. Acknowledgement: Sends the confirmation of receipt.
  3. Invoice generation: Creates an invoice (810) request and status will be updated.

Invoice outbound process (Supplier to utilities)

The steps involved in the invoice outbound process are outlined below:

  1. Invoice generation: The system initiates an Invoice (810) request and updates the status to "Not reviewed".
  2. File transmission: EDI server retrieves the invoice (810) file, an outbound file will be generated and transmitted to the utility.
  3. Review: Utility reviews the invoice and responds with an Application review (824) file indicating either acceptance or rejection.

Invoice inbound process (Utilities to supplier)

These steps involved in the invoice outbound process are outlined below:

  1. File retrieval: EDI server retrieves inbound file from FTP.
  2. File processing: System processes decrypted inbound files that are downloaded, processed, and archived.
  3. Status update: Upon receiving Application review (824) file, status will be updated to "Reviewed".
  4. Delivers invoice: System generates and transmits the final invoice file to the end user.

Rate ready customers

The invoice workflow for a Rate ready customers is described below:

  1. File reception: Monthly usage (867) file and Invoice (810) file (with matching reference ID) will be received from utility.
  2. File validation: System validates reference number against Monthly usage (867) file.
  3. Shadow bill generation:
    • If the reference IDs match, a shadow bill will be generated.
    • If discrepancies exist, an investigation task will be created.