Understanding Write-off transactions (248)

A Write-off transactions (248) discards unpaid or un-collectible accounts from financial records. In utilities, the Write-Off (248) file identifies eligible accounts for collection and un-collectible deemed accounts. It helps to maintain and track financial reports and outstanding balances with accuracy and efficiency.

The Write-off transactions process workflow includes:

1. File receipt

   • LDC sends Write-Off (248) file through EDI, nGenue automatically processes the inbound file.

2. Discrepancy handling

   • The system compares the inbound files against 810 invoice to ensure the files are consistent with the invoice.
   • Upon mismatch, an investigation task will be created.

3. File forwarding

   • The file will be directed to pre-configured contact and original Write-Off (248) file will be sent as an email attachment, delivered through nGenue without modifications.

4. Acknowledgment

   • Acknowledgment transactions (997) will be generated and returns confirmation to originating utility.

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